Avoid Payment Scams: USCIS Does Not Accept Fees By Phone or Email

24. Aug. 2016

USCIS recently advised the public that immigrants all over the U.S. are being targeted in scams. Scammers may call or email you, pretending to be a government official. They will say that there is a problem with an application or additional information is required to continue the immigration process. They will then ask for personal and sensitive details, and demand payment to fix the problems.  Please be advised that USCIS officials will never ask for payment over the phone or in an email. If USCIS requires payment, it will mail a letter on official stationery requesting payment.   

If you receive a scam email or phone call, report it to the Federal Trade Commission at If you are not sure if it is a scam, forward the suspicious email to the USCIS Webmaster at . USCIS will review the emails received and share with law enforcement agencies as appropriate.

Finally, visit the Avoid Scams Initiative at for more information on common scams and other important tips. If you have a question about your immigration record, call customer service at 800-375-5283 or make an InfoPass appointment at